Refund Policy

Refund policy

Refunds incur a $6 return shipping fee for each item returned deducted from your original form of payment. Final sale items* are not eligible for return.

All returns and exchanges must be unworn, unwashed, unused, and in original condition with tags attached to be eligible for return. Refunds will not be issued for returned items that have been used or show signs of evident wear. A customer who requests a used or worn item back is responsible for return shipping.

All clearance items are final sale. All international orders outside the United States are final sales.

Reasons for return: 

Damaged / Incomplete item

Did not like the item

Wrong item shipped

Didn’t approve the purchase

Late delivery

Ordered wrong item

Different than expected

Worldwide returns Disclaimer

  •   We do not accept returns of our products due to the worldwide shipping and the environmental impact of reverse shipping and sanitary reasons!  Over 5 billion pounds of waste is created annually due to reverse shipping! We ask that our customers, use what they have, buy what they need and ask LOTS of questions before purchasing.  We do still want you to be happy with and excited about your purchase, so if you have an issue, please email us at info@subworkitusa.com.  All requests will be handled on a case by case basis.
  •   We strongly encourage you to read our product descriptions, ingredients, and care instructions thoroughly and to make well-educated purchasing decisions. If you have any questions, please email us prior to purchasing.